Privacy statement

Last updated on: 28.02.2024

We attach great importance to transparent handling of personal data. This privacy policy provides information about what personal data we collect, for what purpose and with whom we share it. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. Which services we use

  • Google Analytics
  • Google Tag Manager
  • Google My Business
  • Microsoft 365
  • Webflow
  • Google reCaptcha

2. Contact information

If you have any questions or concerns about our protection of your data, you can reach us at any time by e-mail at. Responsible for data processing carried out via this website is:

OdeServices GmbH
Zürcherstrasse 47
8620 Wetzikon
switzerland

3. General principles

3.1 What data do we collect from you and from whom do we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These can be the following categories:

  • personal master data (name, address, dates of birth, etc.);
  • contact details (mobile phone number, email address, etc.);
  • financial data (e.g. account details);
  • online identifiers (e.g. cookie ID, IP addresses);
  • location and traffic data;
  • sound and image recordings;
  • particularly sensitive data (e.g. biometric data or information about your health).

3.2 Under which conditions do we process your data?

We will keep your information confidential and in accordance with the purposes set out in this privacy statement. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following reasons are considered as a justification:

  • your consent;
  • the implementation of a contract or pre-contractual measures;
  • our legitimate interests, unless your interests prevail.

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have any other justification.

You can withdraw your consent at any time by sending an email to the address given in the legal notice. Data processing that has already taken place is not affected.

3.4 In which cases can we share your information with third parties?

a. Principle

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called contract processors). The categories of recipients include in particular:

  • accounting, trust and auditing companies;
  • consulting companies (legal advice, taxes, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • payment service providers;
  • Provider of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and keep your personal information confidential.

We may also be required to disclose your personal data to authorities.

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding symbols). If you click on the icons, you will be redirected to our social media channels.

In this case, social media providers learn that you are accessing their platform from our website. Social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data and its use by the operators.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are committed to data protection to the same extent as we are. The transmission can take place anywhere in the world.

If the level of data protection does not correspond to that of Switzerland, we carry out a preliminary risk assessment and contractually ensure that the same protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other measures required by law). Should our risk assessment be negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we keep your data?

We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we save when you visit our website is kept for twelve months. There is an exception for analysis and tracking data, which can be kept longer.

We store contract data longer because we are required to do so by legal regulations. In particular, we must store business communications, concluded contracts and accounting receipts for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse, or alteration.

Our contract partners and employees who have access to your data are required to comply with data protection regulations. In some cases, it will be necessary for us to forward your inquiries to companies affiliated with us. Even in these cases, your data will be kept confidential.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser.

3.7 What are your rights?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@ode-services.com.

You also have the right to receive your data in a common file format when we process your data automatically, and when:

  • you have given your consent to process this data; or
  • You have provided data in connection with the conclusion or execution of a contract.

We may restrict or refuse to provide information or data if this is contrary to our legal obligations, our own or public legitimate interests, or the interests of a third person.

The processing of your application is subject to the legal processing period of 30 days. However, we may extend this period due to a high volume of inquiries, for legal or technical reasons, or because we need more detailed information from you. You will be notified of the deadline extension in good time, at least in text form.

b. Deletion and correction

You have the option to request the deletion or correction of your data at any time. We may reject the application if legal requirements oblige us to store it for a longer or unchanged period or if there is a reason for permission to do so.

Please note that exercising your rights may conflict with contractual agreements and may have corresponding effects on contract performance (e.g. early termination of contract or cost consequences).

c. Legal process

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the privacy policy

We can change this privacy statement at any time. The changes will be published on, you will not be notified separately.

4. Individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration, statistical or backup purposes, or for tracking purposes. It involves:

  • the name of your Internet service provider;
  • your IP address (under certain circumstances);
  • the version of your browser software;
  • the operating system of the computer with which the URL is accessed;
  • the date and time of access;
  • the website from which you are visiting the URL;
  • the search words you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website, so you have no opportunity to object to this.

4.2 Google Analytics

We use Google Analytics, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), on our website. Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will abbreviate your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

4.3 Google Tag Manager

To manage website tags via an interface, we use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this will persist for all tracking tags that are implemented with Google Tag Manager.

By using Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you use, the sub-pages of our website visited and other interactions during your visit to the website.

4.4 Google My Business

On our website, we use features from Google My Business, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google My Business allows companies to manage their presence on Google, including Google Search and Google Maps, and interact with customers.

By visiting our website or interacting with our Google My Business listing, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

Google uses this information to provide Google My Business services, to facilitate user interactions with companies, and to provide us with reports and analytics about the interactions and performance of our business listing.

4.5 Microsoft 365

For various office and communication tasks, we use Microsoft 365, a service from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Microsoft 365 offers a range of productivity tools, including email (Outlook), document storage (OneDrive), collaboration tools (teams), and office applications such as Word, Excel, and PowerPoint. When you contact us, for example via email, or when we share documents, these interactions are processed and stored via Microsoft 365.

Microsoft uses servers in various countries to provide Microsoft 365 services. This means that your data may be stored in data centers outside Switzerland. However, Microsoft has implemented various security and privacy measures to protect their customers' data.

4.6 Webflow

On our website, we use services from Webflow, a web design tool and hosting service provided by Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA. Webflow allows us to create and host an attractive and easy-to-use design for our website.

When you visit our website hosted by Webflow, various data may be collected, including your IP address, date and time of access, browser type, operating system, and information about the pages and content you view. This data is mainly used for statistical purposes and to optimize the user experience.

Webflow may set cookies on your device to remember your preferences and interactions with our website. This is to make navigation easier and ensure a consistent user experience.

The main purpose of data processing by Webflow is to provide and optimize our website in order to present you with relevant content in an appealing design.

4.7 Google reCAPTCHA

To protect unwanted inquiries via the Internet form on our website, we use the reCAPTCHA service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The query is used to differentiate whether the input is made by a human or misused through automated, machine processing. As part of the query, information, such as your IP address or behavior when filling out the form, may be transmitted to Google.

For this purpose, your input will be sent to Google and further processed there. By using reCAPTCHA, you agree that the recognition you provide will be incorporated into the digitization of old works. However, if IP anonymization is activated on this website, Google will abbreviate your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not combined with other data from Google.

BrainBox generators

BrainBox Generators is a service of BrainBox Solutions GmbH, to identify all privacy-relevant services on a website and, among other things, to help create the privacy policy. No personal data is collected or processed in the process.

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